Frequently Asked Questions (FAQs)

It’s perfectly normal to have a lot of questions. Below are some of our more frequently asked questions we find our secure document destruction melbourne clients have. If you have other questions our friendly and professional staff members are more than happy to answer them for you. You can get in contact with us here.


What will I have to do?

The process is really simple. After our Representative has assessed your requirements, we provide the iShred Document Bin and the agreed schedule. All you need to do is educate your staff on what you want to go into the bins and the rest is taken care of. Full compliant with the Australian Privacy Principals (APP 11.37).

Can I watch?

You certainly can. The iShred truck is equipped with CCTV, the entire process can be viewed and within minutes its finished. It’s pretty cool, if we do say so ourselves and is oddly satisfying to watch secure document destruction melbourne.

And it all gets recycled?

That’s right. Here at iShred, our business model identifies the end result of our services, and in line with our “Green“ Policy, the end product is recycled through reputable paper recyclers. The product will not go to landfill.

Which areas do you guys service?

Generally, we’re available in the Melbourne Metropolitan area anywhere that our trucks can fit. Feel free to get in touch for more information by calling us at 1300 763 688 or emailing [email protected].

What if we do not have a bin?

That’s fine, we can cater for you, all we ask that you advise us when booking your secure document destruction melbourne collection.

What can you shred?

  • Bank Statements
  • Cancelled or voided cheque books
  • Credit Card bills or Credit Reports
  • Financial Records
  • Documents with names, addresses, phone numbers and/or email addresses
  • Personnel Records
  • Pay Stubs
  • Obsolete Brochures / Stationary / Files
  • Receipts and Invoices
  • Bulk Mail
  • Credit Card Offers
  • Tax Records

And more – check with us if you’ve got questions about secure document destruction melbourne.

What Materials cannot be shredded?

ALL plastics including plastic sleeves, plastic binders, plastic covers
Food / confectionery wrappers – plastics of any kind
Foil or Foil coated paper
Wax Coated Paper
Paper bags or drink cartons
Non Paper Fibres waste
Carbon Paper

on site document destruction

Is there any cost for the bin?

If you have a regular service, we provide the bin on loan, charges may apply it depends on your requirements, we do urge you to contact us on 1300 763 688 or send us an email: [email protected]

iShred advises that you should undertake a check on your legal requirements prior to shredding, as there are Laws regarding the period of time you legally must retain certain documents.

You are then also presented with certification of the document destruction, ensuring you have completely complied with your legal responsibilities.

iShred’s On Site Document Shredding is instant, confirmed and finalised.

Document destruction relieves you and your employees of the tedious job of using the tiny shredding machine in your office that are often ineffective in completely destroying your documents. Leaving time for your business and important day to day duties – let iShred take care of the secure document destruction for you.

For more information about iShred’s On Site Document Destruction Services, contact us on 1300 763 688 today.